Support Worker Position with Shelter Trust.

The Shelter Trust is the largest provider of services for homeless people in Jersey. The Trust is a Jersey registered charity, regulated by the Jersey Care Commission, offering accommodation, support and a way forward for Jersey’s homeless community.
 

The services provided by the Charity include, Outreach; Emergency Accommodation; 16-25; Resettlement; Women’s Only Provision and the Drunk and Incapable Unit. There are currently 8 Trust sites where we can accommodate residents across St. Helier and St. Saviour.
 

The Outreach Service offers food, hot drinks and support for ‘rough sleepers’; also making contact with individuals struggling in the community and seeking support. The Outreach Service operates through a partnership with the Jersey Homeless Outreach Group (JHOG).
 

At the other end of the spectrum of homelessness, we provide an aftercare and resettlement service for service users recently housed outside of Trust premises.

The Drunk & Incapable Unit (D&I Unit), based at our Emergency Accommodation Shelter, is an alternative to police custody. The D&I Unit operates in partnership with the Jersey Police Service.
 

Primary Job Purpose

The role of Support Worker is interesting and varied, which can also be challenging. The post-holder will provide a range of care and support for the Trust’s service users. Support Workers need to be able to respond to the diverse and changing needs and circumstances of the Trust’s service users.

 

General Overview

? You should enjoy working with people and be able to build relationships with service users of the Trust that are supportive and non-judgmental

? Ideally you will have previous experience in a similar environment/role

? A positive attitude and good verbal and written communication skills are essential

? You should be able to remain calm and confident to deal objectively with people in sometimes very challenging circumstances

? The role will involve physical duties, including cooking, cleaning; the collection and storage of donations

? A working knowledge of Microsoft Outlook, Word and Excel is required to ensure handover notes are completed at the end of each shift

? A current full driving licence is desirable but not essential

? You will be required to attend mandatory internal and external training applicable to the role

 

Pre-employment checks

In addition to up-to-date satisfactory former and/or current employment references (one of which must be the most recent employer), an Enhanced + List DBS check is required before any appointment is confirmed.

For further information: https://www.gov.uk/government/organisations/disclosure-and-barring-service

 

To apply:

If you would like your details considered for this role, please contact hr@shelter.org.je for further information, alternatively, call 608 948.